Project Management Training – Communication

As Project Teams develop and tweak their project management training programs, there are often a handful of core areas that are overlooked. Whether it’s because many project management consulting professionals have already received foundational instruction in these areas or because most project management training is focused on other competencies, these baseline skills are crucial to project management success. One of these areas is communication, a vital skill for any team but one that is frequently discounted or ignored.

The what: Too often, communication training focuses on negotiation tactics and presentation skills. For truly effective team communication, project managers must be able to develop and employ solid listening techniques. They also need to understand how their communication skills contribute to the team’s accomplishments, as well as how to use appropriate communication strategies to successfully resolve conflicts (both within the group and with external partners).

The why: A deep understanding—of user needs, of stakeholder and coworker concerns, of potential project limitations—are all necessary for repeated project success. Project managers with sagging proficiency in the communication arena will often create the same obstacles for the group—such as the prolonged needs assessments that may result from poor listening skills—over and over again. But with all the other areas project managers must master, it’s easy to overlook communication skills as being less important than they really are. By regularly nurturing and expanding this fundamental area of expertise, project teams have more tools available to them in overcoming challenges and working together to solve problems.

The how: Continuous development of good communication skills is crucial for project success. Along with targeted communication courses, consider adding components of communication training to other educational offerings. Planning and risk management modules, with their strong attention to communicating well and accurately, may be good opportunities to provide team members with additional coaching in communication best practices.

PMAlliance has a national open enrollment training schedule
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Project Management Training | PMAlliance

Project Experience

Experience
Portfolio Management
Successful portfolio management calls for exceptional data management skills and diligent oversight across multiple efforts.
Experience
Manufacturing
Demanding, time sensitive, and finely tuned, manufacturing projects require close attention and experienced oversight.
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IT Projects
Organizations must be able to successfully execute challenging and highly visible technology projects to maximize revenue.
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Power Plants
Power Plants must be able to keep these vital infrastructure assets current, efficient, and economically positive.
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Energy
High-profile hurdles and expensive risks of failure make these projects critical to manage properly from the very beginning.
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Aerospace
Presents complexities at nearly every stage, from allocating resources to controlling schedule variances, or clearing regulatory & safety hurdles.
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Cross-Functional
Ensuring team members are able to move outside the silos of their department or discipline is the key to achieving success.
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Product Dev
Design and other early-stage activities must be carefully orchestrated while maintaining visibility on future impacts and resource needs.
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Mergers & Acquisitions
Among the riskiest and most strategically important initiatives a company can undertake, and their outcomes can make or break the business.
Experience
Finance & Insurance
Technology implementations call for the right level of planning detail and diligent oversight.
Experience
ERP & SAP
An ERP implementation can be among the most disruptive and strategically important initiative an organization can undertake.