OVERVIEW

Think about the last time you were on a team. After working with other team members, you noticed each person approached the team’s objectives dierently and expressed their ideas using distinct communication styles. At times, the team was able to successfully resolve their dierences. However, teams may have ignored the issues to avoid confrontation that lead to confusion, frustration and incomplete information.

Only when people have a framework to understand their communication styles can they learn what to expect from others. This course utilizes the DiSC® program to address three of the most common challenges that teams face: motivation, conict, and communication. Participants will learn simple & intuitive ways to advance their communication skills that will lead to enhanced team dynamics and improved project management.

AUDIENCE
This course is designed for project leaders and team members who want to improve the way they work together.

COURSE DURATION
The course consists of 8 hours of instruction including lecture and hands-on exercises taught over a one-day period. The course includes exercises on the following topics::

• Identifying Key Style Characteristics

• Discussing Individual Value to the Organization

• Maximizing Work Environment Motivation

• Resolving Conict

• Demonstrating Communication Style Versatility