Wrangling Project Communication Issues on Your Team
Projects that have clear and ongoing project communication issues eventually become plagued with problems. You’ve probably seen it before: The people responsible for managing schedules
Projects that have clear and ongoing project communication issues eventually become plagued with problems. You’ve probably seen it before: The people responsible for managing schedules
When time is tight and there’s pressure to get a project underway as quickly as possible, it might be tempting to ignore concerns that might
Now and then an organization may encounter sensitive projects. It might be confidential internally, such as initiatives that will result in the relocation of a
Project managers sometimes discover there are multiple versions of the truth existing within their team. One sub-group thinks it’s on track—in reality, they’re working from a schedule that’s out of date. Another department is late on several key activities, but they haven’t updated the master plan so no one else is aware of the delays that will soon affect their own scheduling. Or an outside vendor has almost completed a custom piece of equipment. Unfortunately, they don’t realize the specifications have since changed.
Finding a neutral party in a project can be extraordinarily difficult. Every project stakeholder has their own list of wants, needs, and worries. The team is focused on getting everything done on time, end users want to know they haven’t been forgotten, department managers are concerned about meeting productivity goals and avoiding work disruptions, and the leadership group is keen to leverage the project’s end results to move their own strategic plans forward. Complicating matters is that these many voices don’t just represent their own competing priorities—any time stakeholders feel they have something to lose or gain, they may not put the project’s (and the organization’s) best interests first.
Your team may occasionally execute projects that will have unwelcome effects on an organization’s workforce. Most impacts are intended to be positive, such as workflow and machinery updates that improve safety for staff. But in other cases, employees may learn their jobs are scheduled for relocation or that their positions are being eliminated entirely.
Every PM strives to provide the executive team with useful data. Unfortunately, it isn’t always clear what kind of information an organization’s leadership group wants. Some executives have expressed an interest in being involved at each stage of a project’s lifecycle, while others prefer to be updated on the highlights and leave the details to someone else.
Every project is comprised of a number of individual tasks. Some tasks can and should be executed simultaneously, and at other times one task must be completed before the next activity can begin. Unfortunately, there’s a lot that can go wrong with these task chains, and the potential for problems grows along with the scope and complexity of the project. For example, the Project Team might not realize that one delayed task doesn’t just impact one other activity, it actually affects the execution plan for many other tasks that are scheduled to happen later in the project.
Information is one of the core pillars underpinning every successful project. With the evolution of technology and more compute power available than ever before, there’s little reason centers of excellence should continue to rely on data that may be days or even weeks old when it comes to identifying potential issues, forecasting activity schedules, making strategic decisions, and pouncing on opportunities in the marketplace.
Gaining cooperation across disparate sub-groups is sometimes a difficult task for project managers. Even when everyone agrees they’re on the same page and working toward the same goals, it’s not uncommon to discover that communication channels between the groups are weak and collaboration is lacking. Some departments may have a tough time fully engaging with the effort. Others might try to push their opinions and preferences to the forefront. Participation in meetings and brainstorming sessions is often hit or miss.
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