Six Sigma Case Study

Industry

Manufacturing

Situation

The client company utilizes a Six Sigma process to improve operational performance and reduce costs by decreasing variation in their processes and products. The earlier improvements are implemented, the better the results. The company’s Six Sigma projects, however, failed to achieve the company’s ambitious process improvement goals.

The company assumed that their Six Sigma Black Belts were already experienced in project management and were capable of leading projects to a successful completion. As it turned out, management overestimated their Black Belts’ project management abilities and their Six Sigma projects were being delivered substantially behind schedule and over budget.

In addition, Black Belts were provided Microsoft Project templates for use in managing Six Sigma projects even though they were never trained to use this complex software package. Over time, Black Belts became frustrated, and many began using spreadsheets or word processors rather than the project management software tool.

PMAlliance Solution

PMAlliance trained their Black Belts and Green Belts to use our Duration-Driven® project management methodology, Microsoft Project, our software add-in tools, and our Web Update tool. We then began working with the company’s Six Sigma teams to demonstrate the application of formal project management techniques.

Outcome

PMAlliance has established a strong ongoing relationship with the company, and company executives are extremely pleased with the tangible results of our efforts. Black Belts are completing their Six Sigma projects more often on time and within budget. Just as importantly, we have received a great deal of positive feedback from the Black Belts, who now feel more capable of successfully managing Six Sigma projects.

 

PMAlliance, Inc. is a project management consultingproject management training and project office development company. We partner with our clients to provide mission-critical services.

Project Experience

Industry
Manufacturing
Demanding, time sensitive, and finely tuned, manufacturing projects require close attention and experienced oversight.
Industry
IT Projects
Organizations must be able to successfully execute challenging and highly visible technology projects to maximize revenue.
Industry
Power Plants
Power Plants must be able to keep these vital infrastructure assets current, efficient, and economically positive.
Industry
Energy
High-profile hurdles and expensive risks of failure make these projects critical to manage properly from the very beginning.
Industry
Aerospace
Presents complexities at nearly every stage, from allocating resources to controlling schedule variances, or clearing regulatory & safety hurdles.
Industry
Cross-Functional
Ensuring team members are able to move outside the silos of their department or discipline is the key to achieving success.
Industry
Product Dev
Design and other early-stage activities must be carefully orchestrated while maintaining visibility on future impacts and resource needs.
Industry
Mergers & Acquisitions
Among the riskiest and most strategically important initiatives a company can undertake, and their outcomes can make or break the business.
Industry
Finance & Insurance
Technology implementations call for the right level of planning detail and diligent oversight.
Industry
ERP & SAP
An ERP implementation can be among the most disruptive and strategically important initiative an organization can undertake.