Stakeholders

Project Customers Are Not Created Equal

Project teams must have strong customer service skills no matter which internal or external groups they’re serving. That doesn’t mean, though, that just one type of customer experience can or should be provided across every project that the team executes or every stakeholder group they support. Most project customers fall into one of three categories,…

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Sharing A Vision Of Project Success

Just as PMP®s help stakeholders envision the benefits a project will bring, they must also work to build a common vision for project success within the Project Team. Beyond the achievables that are so visible to sponsors and end users, success for those on the project team has some additional layers. If your team wants…

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The Value Of Informed Stakeholders

The myriad demands placed on a Project Team’s time don’t always leave a lot of room for hosting informational sessions. Savvy PMP®s, however, know how important it is to ensure that a project’s stakeholders are knowledgeable—about budgets, timelines, work disruptions, scope concerns, and resource needs. Stakeholder groups are valuable assets, and the more they know…

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The Pitfalls Of Project Transparency

Transparency: it’s what every stakeholder wants and what every PMP® strives to provide. But for all the benefits that come from improved productivity, PMP®s are often surprised to find there are challenges lurking behind those good intentions. Some of the hurdles sap productivity while others have the ability to hamper the relationships between the project…

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How Project Management Teams Can Survive Bad Feedback

Processing feedback is a crucial aspect of project management, one that can have a measurable impact on a team’s ability to achieve repeatable success. But soliciting and analyzing the comments from any project’s participants—end users, stakeholders, sponsors, champions, collaborators, etc.—brings with it the potential that some of those individuals won’t always have positive things to…

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NEW STAKEHOLDERS, NEW STRATEGIES

A large number of project offices have groups of stakeholders they support on a recurring basis. These regular customers often know how the process works, from purchase approval requirements to the frequency of status updates to which tasks are handled by each project management professional. But the same can’t be said of those stakeholders who…

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STRATEGIES TO DEAL WITH ANGRY PROJECT STAKEHOLDERS

Passions can run high when it comes to project management. Project office members typically have a lot invested, from maintaining the support of a hard-to-please executive team to a desire to ensure the Project Team’s customer satisfaction remains high. Stakeholders may have different types of concerns—whether the project will really deliver the results they hope…

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DON’T LET LACK OF COMMITMENT DOOM YOUR PROJECT

Successfully executing a project—particularly those that are complex, long, or highly disruptive—requires serious commitment. That means stakeholders and sponsors must be as dedicated as the Project Team team is to seeing the project through to the end. Unfortunately, the necessary level of commitment can sometimes be difficult to attain (and maintain).

AVOID PREPARATION FATIGUE

Most project management professionals have been there: the project that never seems to actually begin. Stakeholders take their time negotiating what they need and where they can compromise. The Project Team may be asked to draft multiple iterations of timelines, budgets, and even potential vendor lists. Discussions go on and on. The planning continues to…

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4 WAYS TO MAKE THE MOST OF SATISFIED STAKEHOLDERS

One primary objective in project management is to create happy stakeholders. Whether it’s helping users do their jobs more efficiently or enabling the leadership team to increase the organization’s revenue levels, meeting and exceeding stakeholders’ expectations is a big part of the job. But project teams that leave it at that may end up missing…

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Project Experience

Experience
Portfolio Management
Successful portfolio management calls for exceptional data management skills and diligent oversight across multiple efforts.
Experience
Manufacturing
Demanding, time sensitive, and finely tuned, manufacturing projects require close attention and experienced oversight.
Experience
IT Projects
Organizations must be able to successfully execute challenging and highly visible technology projects to maximize revenue.
Experience
Power Plants
Power Plants must be able to keep these vital infrastructure assets current, efficient, and economically positive.
Experience
Energy
High-profile hurdles and expensive risks of failure make these projects critical to manage properly from the very beginning.
Experience
Aerospace
Presents complexities at nearly every stage, from allocating resources to controlling schedule variances, or clearing regulatory & safety hurdles.
Experience
Cross-Functional
Ensuring team members are able to move outside the silos of their department or discipline is the key to achieving success.
Experience
Product Dev
Design and other early-stage activities must be carefully orchestrated while maintaining visibility on future impacts and resource needs.
Experience
Mergers & Acquisitions
Among the riskiest and most strategically important initiatives a company can undertake, and their outcomes can make or break the business.
Experience
Finance & Insurance
Technology implementations call for the right level of planning detail and diligent oversight.
Experience
ERP & SAP
An ERP implementation can be among the most disruptive and strategically important initiative an organization can undertake.